Privacy  
 

 

We respect your right to privacy and are committed to protecting your privacy.
We at PelletCan have designed our website so that you can visit us on the web without identifying yourself or revealing any personal information. Once you have chosen to provide us with personally identifiable information (any information by which you can be identified), you can be assured that it is not displayed online and it is not accessible to the general public. Your personal information will be used solely for the purpose of order processing and personalization only. PelletCan strives to have consistent privacy practices for your personal information regardless of the medium used to collect the information. Therefore, this privacy policy applies to all online, offline, and manually processed personal information.

What we collect
At our PelletCan Store, you can order products. When you place an order with the PelletCan Store, we collect your contact and billing information so that we may send you an order confirmation, provide you with information regarding your purchase(s) and for the purpose of delivering your package. Financial information (such as credit card numbers and billing address) is used for payment processing only and is not retained for any other purpose. This information is submitted through secure methods (SSL), and is stored under encryption. We do not share this information with any other parties.

How we use the information
PelletCan uses your information to help us understand your needs and interests and provide you with better services. We use your information to help you complete a transaction or order, to communicate with you, to provide service and support, to update you on services and benefits and to personalize promotional offers. Credit card information is used only for payment processing and fraud prevention and is not used for other purposes.

Data collection online may also be combined with information you provide through other sources such as product registration, call centers or public events such as trade shows or seminars.

Occasionally, we may also use your information to contact you for market research or to provide you with marketing information we think would be of particular interest. We will always provide you with the opportunity to opt-out of receiving communications from us.

Who we share it with
PelletCan will not sell, rent or lease your personally identifiable information to others. PelletCan will not share your personal information with a business partner or any unrelated third-party company unless you give your permission. PelletCan may share customer information under the limits stated above with our wholly owned subsidiaries.

We protect the personal information you share with us. Access to your personal information is limited to authorized personnel. Authorized third-party agents may also need access to some of your personal information for the purposes of shipping or repair. We only provide third-party agents with the minimum amount of information needed to complete the requested service. We do not otherwise share your personal information with third parties, unless we have your permission.

PelletCan may respond to subpoenas, court order, or legal process. We also may choose to establish or exercise our legal rights or defend against legal claims. PelletCan may also collect and share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of a person, violation of PelletCan terms of use, or as otherwise required by law.

Choice
PelletCan will not use or share the personally identifiable information provided to us online in ways unrelated to the ways described above without offering you a choice. We will also provide you the opportunity to let us know if you wish to opt-out of partial or all contact from PelletCan and we will do everything we can to honor such requests. Please contact PelletCan for assistance.

Links to third-party web sites on PelletCan sites are provided solely as a convenience to you. If you use these links, you will leave the PelletCan site. PelletCan has not reviewed all of these third-party sites, does not control and is not responsible for any of these sites, their content or their privacy policies. Thus, PelletCan does not endorse or make any representations about them or any information, software or other products or materials found there or any results that may be obtained from using them. If you decide to access any of the third-party sites linked to this site you do so entirely at your own risk.

Onward Transfer
The personal information that you provide to PelletCan may be transferred within PelletCan and its subsidiaries and across state or country borders. This may be done to consolidate data storage and simplify the management of customer information.

Access & Accuracy
In an effort to keep your personal information accurate, please notify us of changes to your name, address, title, phone number, or email address. We have included contact information for PelletCan to update your information. We may process or store your information in our PelletCan database.

Security Accuracy
PelletCan is committed to ensuring the security of your information. To prevent unauthorized access or disclosure, maintain data accuracy and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect from you online.

All credit card information that is submitted online is protected using SSL encryption (the internet standard for secure transactions) or if you prefer, you can telephone or fax your card information to us. Your online order information and purchase history are protected by a password that you set. If you forget this password, we will first verify your identity then e-mail your password to the e-mail account you specified at the time of registration.

Cookies
While you shop with The PelletCan Store, we track your visit through the creation of a "temporary cookie". Cookies is a technology used to customize web site content to better meet your needs by storing and remembering your individual preferences. This enhances your shopping experience by allowing us to deliver content specific to your interests and to recognize you when you return to our store at another time. This is a standard industry practice used on most major web sites. Most browsers are originally configured to accept cookies but you can reset your browser to notify you when you have received a cookie giving you the chance to choose whether to accept it or not. You should understand however, that if you do disable cookies areas of some web sites will not function properly.

IP Addresses
We use your IP address to help diagnose problems with our server, and to administer our web site. It is not stored by us or disseminated to other parties for any reason.

Contact Information
We value your comments and opinions. If you have comments or questions about our privacy policy or need help with your privacy choices please contact us at privacy@pelletcan.com.

 
   
   

      Copyright Wright Manufacturing LLC

Updated  April 17, 2011